Bvlgari Hotels & Resorts has an ongoing commitment to achieving the highest levels of satisfaction for all aspects of its customers’ online experiences. As part of these efforts, Bvlgari Hotels & Resorts is dedicated to offering customers with disabilities a high-quality online experience on its website www.bulgarihotels.com (the “Website”) that is full and equal to that provided to customers without disabilities. This includes aiming for substantial conformance with the Web Content Accessibility Guidelines 2.1 and/or 2.2 at Levels A and AA (WCAG 2.1 and/or 2.2). 

In its efforts to meet WCAG 2.1 and/or 2.2 standards, Bvlgari Hotels & Resorts employs various accessibility auditing and review techniques. These include human code review, human review with assistive technology (such as NVDA for Windows users and Voiceover for macOS users), and automated accessibility software tools. 

Accessibility is recognised as an ongoing commitment—an evolving journey rather than a fixed destination. Accordingly, regular reviews are carried out at appropriate intervals to assess the Website’s continued level of substantial conformance with WCAG 2.1 and/or 2.2 standards, while continuously exploring new ways to enhance the online experience for guests with disabilities.

QUESTIONS AND FEEDBACK

If you have any questions or encounter any difficulties navigating our website, please do not hesitate to contact us via email at accessibility@bulgari.com we would be glad to help.